Reducing Risk

Risk is inherent in delivering critical services and can manifest itself as risk to the officers and staff involved in delivery, or to members of the public receiving the services. One of the most important objectives of technology should therefore be to mitigate risk.

Capita’s solutions help reduce risk across many processes in the delivery of services. For example, when police officers have accurate, up-to-date information in the palm of their hand, they are better placed to make decisions that safeguard their safety and the safety of others.

Here are some examples of the way that Capita’s solutions help to reduce risk for your own people and service users:

Access to information - PoliceWorks® features powerful data search and analysis functionality, providing instant access to data and links to previous history and related data across all module areas. This functionality provides a powerful analysis tool for all users together with facilities to generate ad-hoc and management reporting statistics to monitor trends and effectively manage officer workload.

Process effectiveness and consistency - PoliceWorks® Drink Drive ensures adherence to procedures and that a consistent approach is adopted to reduce the possibility of loopholes or challenges in process.

Sharing information across agencies - CourtWorks® Case Management includes a Court Hearing function that, among other things, triggers interfaces on completion of a case to provide real time updates to criminal justice agencies.